FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 7 days for drying. Average shipping times are 5-14 days.
Tracking numbers will be updated 1 day after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at therapeuticgardenllc@gmail.com
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss-spelled or auto filled in an incorrect address, simply reply to your order conformation email. Once you double check if the address given is wrong, kindly notify us via email at therapeuticgardenllc@gmail.com.
How long does shipping take?
The average shipping time is 5-14 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to therapeuticgardenllc@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 7 days for drying. Average shipping times are 5-14 days.
Tracking numbers will be updated 1 day after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at therapeuticgardenllc@gmail.com
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss-spelled or auto filled in an incorrect address, simply reply to your order conformation email. Once you double check if the address given is wrong, kindly notify us via email at therapeuticgardenllc@gmail.com.
How long does shipping take?
The average shipping time is 5-14 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to therapeuticgardenllc@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.